Better understand your In-Store Bakery and find insights on your account in general and the department’s capabilities and/or limitations.
LESSON 1: GET TO KNOW YOUR IN-STORE BAKERY
Remember: Take the quiz at the end of the lesson to earn your certificate.
Remember: Take the quiz at the end of the lesson to earn your certificate.
LESSON 2: IN-STORE BAKERY SELECTIONS
When you’re familiar with the current mix of products in an ISB, you’ll be aware if the department is heavily SKU’d in any particular category and you’ll also be able to identify opportunities to add new items.
LESSON 3: RECEIVING & STORING
Most bakery products are stored and shipped frozen. Therefore, maintaining an optimum temperature is extremely critical to the integrity of the product.
Remember: Take the quiz at the end of the lesson to earn your certificate.
LESSON 4: PRODUCT ORDERING & ROTATION
Learn about thaw procedure, shelf lives, pars and managing inventory.
Remember: Take the quiz at the end of the lesson to earn your certificate.
LESSON 5: BAKING & DECORATING
Learn the basics of raw dough, ready to bake, parbaked, and muffin batter scoop and bake methods.
Remember: Take the quiz at the end of the lesson to earn your certificate.
LESSON 6: MERCHANDISING & DISPLAY BUILDING
Fruit table resets should happen during these three times of year to encourage seasonal buying.
Remember: Take the quiz at the end of the lesson to earn your certificate.
LESSON 7: KEEPING A CLEAN DEPARTMENT
Customers continually rate cleanliness as the most important factor in deciding where they will shop. Take the time to walk through your department and try to see it through a customer’s eyes.
Remember: Take the quiz at the end of the lesson to earn your certificate.
LESSON 8: THE ART OF CROSS-MERCHANDISING
Establishing a regular cleaning schedule is non-negotiable. Here’s how to do it.
Remember: Take the quiz at the end of the lesson to earn your certificate.
LESSON 9: USING SIGNAGE EFFECTIVELY
Point of Sale signage can speak for you when you aren’t able to – that’s why it is so important to provide effective signage throughout the department.
Remember: Take the quiz at the end of the lesson to earn your certificate.
LESSON 10: CUSTOMER SERVICE
As food service providers, we are responsible for offering our customers the very best shopping experience possible. . For consistent success, treat your department as your home and customers as family.
Remember: Take the quiz at the end of the lesson to earn your certificate.
LESSON 11: SEASONAL/PROMOTIONAL PLANNING
In-Store Bakery (more so than other categories) has a very distinct seasonal rotation. This can be a challenge, but also an opportunity to gain incremental sales.
Remember: Take the quiz at the end of the lesson to earn your certificate.
Remember: Take the quiz at the end of the lesson to earn your certificate.
LESSON 16: CREATING A PRICING STRATEGY
Applying a flat margin across the board is not necessarily the ideal route -- most recommend blending the margins to achieve your desired goal.
Learn about mark-up and margin best practices.
LESSON 15: ACHIEVING YOUR MARGIN
Remember: Take the quiz at the end of the lesson to earn your certificate.
Remember: Take the quiz at the end of the lesson to earn your certificate.
Spoilage is inevitable, luckily there are creative ways to minimize losses.
LESSON 14: RECOVERY BAKING
Remember: Take the quiz at the end of the lesson to earn your certificate.
LESSON 13: SAMPLING BAKERY
Sampling and demos provide a way to enhance your relationship with your customers.
Remember: Take the quiz at the end of the lesson to earn your certificate.
LESSON 12: PROMOTIONAL PLANNING
Regular promotions will increase sales and encourage customers to try new items. Customers are more likely to buy in multiples if they’re on sale or give a new item a shot if it’s offered at a discounted introductory price
Keeping up with current trends and fads can be challenging in any section of a store.
LESSON 17: GAINING NEW IDEAS & STRATEGIES
Remember: Take the quiz at the end of the lesson to earn your certificate.
Developed by UNFI's Category Specialists, this training program will grow your knowledge and empower you to directly influence sales. We've developed these lessons and quizzes to guide your knowledge and win at retail.
PLEASE NOTE:
1. Feel free to take only a few lessons & quizzes at a time. You can always come back later, but keep track of your progress as you go. The system will not remember where you left off.
2. Don't forget to request your completion certificate at the bottom of the page once you pass all the quizzes in the course.
In-Store / Fresh Bakery
